At Marvel Care Australia, we recognize the critical role plan managers play in ensuring that NDIS funds are effectively managed and utilized. Our collaboration with plan managers aims to uphold the highest standards of compliance and accountability, reflecting our values of integrity, respect, and transparency. Here’s an in-depth look into the responsibilities of plan managers and how they align with NDIS guidelines.
The Role of Plan Managers
Plan managers are entrusted with the financial administration of NDIS plans. They handle the payment of invoices from providers, manage participant budgets, and ensure that all financial transactions comply with NDIS rules. This service allows participants to focus on their care and support without the stress of managing finances.
What Plan Managers Need to Pay an Invoice
Invoices must include specific details to comply with NDIS guidelines:
- Provider’s NDIS Business Name: Official business name registered with NDIS.
- Provider’s ABN: Australian Business Number.
- Participant’s Name and NDIS Number: To link the invoice to the correct participant.
- Participant’s Address: Including postcode, if for specialist disability accommodation.
- Support Item Number: Listed in the NDIS Support Catalogue.
- Amount and Quantity Claimed: For each unit of support provided.
- Claim Type: E.g., non-face-to-face support, provider travel, etc.
- Date/s the Support Was Delivered: Specific dates of service provision.
- Total Invoice Amount: Including GST if applicable.
Plan managers must ensure that each invoice is for a single participant but can include multiple supports. For detailed tax and GST guidelines, refer to the ATO website.
New Requirements Under PACE
The transition to PACE introduces several new requirements for participants and providers:
- Bulk Uploads: Replacing single payment requests to streamline the payment process.
- Real-Time Budget Tracking: Helping prevent overspending and ensuring effective use of funds.
- Updated Service Agreements: Reflecting changes in services or rates.
- Support Category Changes: Introducing new categories and updating existing ones.
- Participant Endorsed Providers: Ensuring funds are allocated to approved providers.
- Check-In Process: Regular discussions between participants and NDIA planners to ensure plans remain relevant.
For more details on PACE and the new my NDIS provider portal, visit the NDIS events page.
Innovative Plan Managers Protecting Clients
Plan managers like Plan Tracker, My Plan Manager, and NDSP Plan Management are known for their commitment to compliance and protecting clients from fraudulent claims. These organizations set a high standard for managing NDIS funds with integrity and innovation.
Importance of Compliance
Strict adherence to compliance requirements is essential for maintaining registration with the NDIA. This includes ensuring all invoices are accurate, services are delivered as claimed, and funds are used appropriately. The NDIS Quality and Safeguards Commission provides oversight to ensure these standards are met.
For providers, understanding these requirements and cooperating with plan managers can lead to smoother transactions and better outcomes for participants. If you have any questions or need further assistance, please contact us.
Collaborate with Marvel Care Australia
Marvel Care Australia is dedicated to fostering collaboration and ensuring accessibility for all NDIS participants. By partnering with us, providers can benefit from our extensive experience and commitment to delivering high-quality, compliant services.
Get in Touch Today! Discover how we can support your NDIS participants with our innovative and compliant solutions. Contact Marvel Care Australia to learn more.